Frequently asked questions

Sometimes. Mortgage brokers generally receive a commission from the lender, but fees can apply in some situations. Fees and compensation can vary by lender, mortgage type and province, so ask the mortgage professional to explain any fees before you proceed.

Brkrr displays licence and brokerage information cross-referenced against provincial regulatory registries. For the most current official status, you can also check directly with the regulator in the province where the professional is licensed.

Possibly. A mortgage professional can compare options across the lenders they work with, while a bank can offer its own products. That can give you more options to compare, but it doesn't guarantee a lower rate. The right choice depends on the rate, terms, penalties, flexibility and your situation.

The titles and licensing structure vary by province. In Ontario, mortgage agents and brokers are both licensed through FSRA, while mortgage brokers have additional experience and education requirements and can supervise mortgage agents. Other provinces may use different titles and licensing structures.

It can be worth comparing. Your current lender's renewal offer is one option. A mortgage professional can help you explore options available through the lenders they work with and compare more than just the rate. You can still choose to stay with your existing lender if that makes the most sense.

Yes. Brkrr is free to search, compare profiles and use Get matched. Always.

Tell us about your mortgage needs and preferences. Brkrr may share your request with up to three relevant mortgage agents. Your contact details stay private while agents review your request and are only shared with an agent when they're ready to respond.

Agents have 48 hours to respond. If one doesn't, Brkrr may move your request to another relevant agent.

Your contact details stay private while agents review your request. They're only shared with an agent when they're ready to respond. See our Privacy Policy for more information about how Brkrr handles your information.

Yes. Brkrr is free for mortgage professionals to claim and use, with no credit card required.

Brkrr cross-references your licence information against the relevant provincial regulatory registry. Complete the verification steps for your province so we can confirm you're connected to the listing. Depending on the regulator information available, this may include your brokerage email or other details.

Brkrr has pre-built listings from supported provincial regulatory registries. Claim options vary by province based on the information each regulator publishes. If you can't find your listing or claim your profile online, contact Brkrr and we'll help review it.

Complete your profile and submit your claim for review. If your information can be verified, your profile will go live within 24–48 hours. We'll email you once it's approved.

If your profile is deactivated because you're no longer verified, we'll notify you.

When a borrower contacts you through your profile, they've chosen you specifically, so that enquiry goes only to you. Get matched requests can be shared with up to three relevant agents based on the borrower's needs.

Brkrr gives you a professional profile where borrowers can learn about you and contact you directly. Direct enquiries go only to you, while Get matched requests may be shared with up to three relevant agents. Brkrr is free to claim and use.

Not currently. Agent profiles are managed individually. If your brokerage wants to help multiple agents claim their listings, we can work with you directly to coordinate the process.

Brkrr is Canada's mortgage agent directory. We help borrowers find and compare mortgage professionals, check licence information and request introductions through Get matched. Brkrr is not a lender or mortgage brokerage.

Brkrr sources licence and brokerage information from provincial regulatory registries and cross-references that information when displaying verification on the platform.

A Brkrr verification means licence information has been cross-referenced against the relevant provincial regulatory registry. It isn't an endorsement of the professional, a guarantee of advice quality or a promise that they're the right fit for you.

Different borrowers have different needs. Brkrr gives you information to compare professionals yourself, or you can use Get matched to have your request shared with up to three relevant mortgage agents.